Privacy policy

This privacy policy explains how Bellevue Atelier ("we", "us", "our") collects, uses and protects your personal data when you visit our website, place an order or otherwise interact with us. We value your privacy and handle your data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data controller

Bellevue Atelier is responsible for the processing of your personal data.

If you have questions about this privacy policy or your personal data, you can contact us at: hello@bellevueatelier.com

2. Information we collect

We may collect and process the following types of personal data:

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely via third-party providers)
• Order history
• IP address and website usage data (via cookies)

3. How we use your data

We use your personal data to:

• Process and deliver your orders
• Communicate with you regarding your purchase
• Provide customer support
• Send order confirmations and updates
• Improve our website and customer experience
• Fulfil legal obligations

We only collect data that is necessary for these purposes.

4. Legal basis for processing

We process your personal data based on the following legal grounds:

• Performance of a contract (to complete your order)
• Legal obligations (such as accounting requirements)
• Legitimate interests (to improve our services and customer experience)
• Consent (for marketing communications, where applicable)

5. Marketing communications

If you choose to subscribe to our newsletter, we may send you updates about new collections, product launches and brand news.

You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

We will never sell or share your personal data with third parties for marketing purposes.

6. Cookies

We use cookies to improve your experience on our website, analyse traffic and understand user behaviour.

You can manage or disable cookies in your browser settings. However, some parts of the website may not function properly without them.

7. Sharing of data

We only share your data with trusted third parties when necessary to operate our business, such as:

• Payment providers
• Shipping and logistics partners
• Website and IT service providers

All third parties are required to handle your data securely and in accordance with GDPR.

8. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and reporting obligations.

9. Your rights under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data ("the right to be forgotten")
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us at hello@bellevueatelier.com.

10. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

11. Third-party services

Our website may contain links to third-party services. We are not responsible for their privacy practices. We recommend that you read their policies separately.

12. International transfers

If your data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place to protect your information in accordance with GDPR.

13. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at hello@bellevueatelier.com